Refund policy

Return & Refund Policy – Wicked Living

At Wicked Living, we want our customers to be satisfied with their purchases. Please review our return and refund policy below.

Eligibility for Returns

Customers may return products within 7 days of receiving their order if the item meets the following conditions:

  • The item is unused and unworn

  • The item is in its original condition

  • The item includes all original packaging and accessories

Items that do not meet these requirements may not be eligible for a return.

Defective or Damaged Products

If you receive a product that is defective or damaged, please contact us immediately so we can resolve the issue as quickly as possible. We prioritize addressing these situations promptly.

Refunds for Defective Products

If your product is confirmed to be defective or damaged, you will be eligible to receive store credit equivalent to the value of the purchased product.

Refund Process

To initiate a return or refund request, please contact our customer service team with the following information:

  • Your order number

  • A description of the issue

  • Photos of the product if it is damaged or defective

Once your return is received and inspected, we will notify you whether your request has been approved or rejected. If approved, your store credit will be issued accordingly.

Exclusions

Certain types of items cannot be returned. These include, but are not limited to:

  • Perishable goods

  • Customized or personalized products

  • Personal care goods

Please check our website for a detailed list of non-returnable items.

Shipping for Returns

Customers are responsible for return shipping costs unless the item is confirmed to be defective. Shipping costs are non-refundable.

If store credit is issued, the cost of return shipping may be deducted from the total store credit amount.

Contact Us

For any questions or clarifications regarding our return and refund policy, please contact our customer support team:

Email: wickedliving.us@gmail.com

Thank you for choosing Wicked Living. We value your business and are committed to ensuring a satisfying shopping experience.